Volume 5, Issue 2 (2002)
Front Matter
Articles
Health Plan Internal Consumer Dispute Resolution Practices: Highlights from a National Study
Naomi Karp and Erica Wood
Confidential From General Counsel to CEO:"I'm Fed Up, and We're Not Going to Take This Anymore!"
Karl A. Slaikeu and Diane W. Slaikeu
Mediation and Medicare Part A Provider Appeals: A Useful Alternative
Kathleen Scully-Hayes
Managing Conflict in an Urban Health Care Setting: What Do "Experts" Know?
Kenneth Kressel, Cheryl Ann Kennedy, Elise Lev, and Louise Taylor
A Culture of Conflict: Lessons from Renegotiating Health Care
Leonard J. Marcus
Mediating Disputes in Managed Care: Resolving Conflicts Over Covered Services
Nancy Neveloff Dubler
Conflict in Health Care Organizations
Mary Etta C. Mills
Notes & Comments
2002 Editorial Board
- Editor-In-Chief
- Michael J. Pappas
- Managing Editor
- Lucy W. Shum
- Executive Editor
- Marko W. Kipa
- Senior Articles Editor
- Christine M. McDaniel
- Assistant Managing Editors
- Daniel A. McBride
- Tracee M. Orlove
- Notes and Comments Editors
- Allison J. Boyle
- Anne Nichols Hill
- Article Editors
- Krista L. Horochena
- Jill M. Posek
- Terry J. Shanahan
- Lisa J. Simpson
- Jeffrey W.Stickle
- Associate Editors
- Anitra G. Crump
- Joanna B. K. Fong
- Allison S. Guley
- Vonda M. Jones
- Jonathan D. Morse
- Mark C. Shumacher
- Elizabeth S. Taylor
- Rebecca J. Tran
- Gemma Vestal
- Staff Editors
- Jason Caron
- Evan Goldman
- Amy Hall
- Quinton Herbert
- Ted Hilke
- William Hollis
- Jayme Kantor
- John Kim
- Amy King
- Carrie Lathan
- Julie Meawad
- Cory Mettee
- Hilma Munson
- Amanda Neidert
- Kerri Roman
- Dayna Schneibolk
- Lauren Silverman
- Nisha Wagle
- Faculty Advisor
- Diane Hoffmann