Software-based rules are not automatically normative in virtual worlds. The feature-bug ambiguity always means that the social meaning of the "rules" is subject to negotiation and to political dispute. I illustrate this claim with an analysis of exploits.
Digital Commons Citation
James Grimmelmann, Virtual Power Politics, in The State of Play: Law, Games, and Virtual Worlds (Jack M. Balkin & Beth S. Noveck eds. 2006)